expeditions
See hereafter the special case of sending via TNT express (delivery time)
The shipping times mentioned on the article pages (accessible by the button "more information") are the generally recognized deadlines. This delay may in some cases be exceeded (case of simultaneous orders), in case of exceeding more than 24 hours you will be informed and will have the opportunity to cancel your order.
Products for which a shipping time greater than 48h is mentioned will be shipped within this period except in case of force majeure, subject to availability of products on order from our suppliers. Simultaneous orders can in rare cases lead to an out of stock situation requiring a longer wait: in case you will be immediately informed and will of course have the possibility to cancel your order.
In all cases of delay where you hold your order you will receive a gift from us!
A titre indicatif, les délais de livraison généralement constatés pour les envois standard sont de 1 à 2 jours ouvrables pour un envoi vers le Luxembourg, et de 2 à 3 jours ouvrables pour les envois à destination de la France et de la Belgique (soir 4j avec le délai d’expédition).
The Europe Zone below designated includes the following countries: France, Belgium, Germany, United Kingdom, Italy, Spain, Netherlands
For all watches, insured shipping is offered for Luxembourg and Europe Zone.
For any order more than 300,00 €, insured tracking is offered for Luxembourg and Europe Zone.
Orders under 25 € offered free shipping are shipped without monitoring or insurance.
It is very important that the customer indicates at the time of the order a complete and correct delivery address (codes doors, digicodes etc if any), as well that a phone number where he will be reachable, so that the order is handed to him personally or that it is given to a person authorized by him even in case of absence.
Goods always traveling at the risk of the recipient, upon receipt of the package, the customer is required to verify that the packaging of the package has not suffered damage during transport. If this is the case, the customer must make reservations with the carrier.